Product Owner

Job Title: Product Owner - NAF Internal Apps

Salary:  $110K - $130K/yr d.o.e.

Location: Remote OK - If living within 31 miles of Tustin, CA or Austin, TX will need to be able to work a hybrid schedule

Overview:

This role is the key driver of product value for our internal-facing products and tools that support HR, Accounting and Finance, and Secondary Markets. The Product Owner is responsible for managing the product backlog and working closely with the development team and Product Manager to ensure that the work being done aligns with stakeholder needs and delivers maximum business value. They are experts in translating business requirements into actionable user stories and are dedicated to the successful execution and delivery of product features.

This role requires a deep understanding of the needs of internal users, the ability to manage a detailed product backlog, and a collaborative approach to working with development teams and stakeholders to ensure the timely delivery of high-quality solutions.

• Be the expert on your product areas. Understand company goals, internal user needs, and business opportunities to effectively manage the product backlog for HR, Accounting and Finance, Secondary Markets, and other internal functions.
• Own and manage the product backlog, including the creation, prioritization, and refinement of user stories, defects, and spikes.
• Work closely with stakeholders across HR, Accounting, Finance, and Secondary Markets to gather requirements, understand pain points, and translate them into clear and concise user stories with acceptance criteria.
• Collaborate with Product Managers, Engineering leaders, and architects to understand the product vision and direction, and to ensure the backlog is aligned with strategic goals.
• Partner with Engineering and other technical teams to design and deliver backend services, tools, and integrations that enable streamlined operations for internal teams.
• Maintain the health and reliability of your products by working with Engineering and QA teams to prioritize and address any defects, ensure scalability, and deliver high-performing solutions.
• Collaborate with the scrum master to ensure team readiness, and to facilitate sprint planning, story prioritization, and sprint execution.
• Serve as the primary voice of the user for the development team, providing clear guidance on requirements and priorities.
• Define and track success metrics and KPIs to demonstrate the impact of the features delivered on internal efficiencies and goals.
• Provide clear communication to stakeholders about the status of the backlog, sprint goals, and any risks or delays.
• Drive initiatives to improve documentation, training, and onboarding processes for internal users, ensuring tools and systems are easy to adopt and use effectively.
• Stay informed on best practices, tools, and trends in enterprise HRIS, accounting systems, and financial operations.
• Proactively identify areas of improvement for internal systems and work with the Product Manager to incorporate them into the product roadmap.
• Step outside your comfort zone to learn new tools, processes, and skill sets that enhance product delivery in non-revenue generating domains.

• A minimum of 3-5 years of experience as a Product Owner or in a similar role, with a focus on internal enterprise products or tools.
• Experience with HRIS, accounting systems, financial tools, or secondary market platforms is preferred.
• Strong understanding of APIs and backend service development or data governance basics, particularly as it relates to the integration of internal systems.
• Familiarity with compliance requirements in HR, finance, and secondary markets, with a strong ability to prioritize features and updates based on regulatory needs.
• Exceptional communication skills, with the ability to convey technical and strategic details effectively to both technical and non-technical audiences.
• Bachelor’s Degree in a related field preferred.
• Prior experience in mortgage, financial services, or other regulated industries is strongly preferred.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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