Service Provider Risk Specialist

Position: Third Party Management – Service Provider Risk Specialist

Location: U.S. Remote

Compensation: $21.63 - $26.44, DOE

Hours: Must be able to work 9am - 5pm PST

JOB SUMMARY: The New American Funding (“NAF”) Third Party Management (TPM) team is responsible for the governance and oversight of NAF’s third vendor and service provider relationships. The Service Provider Risk Specialist is responsible for completing all required risk checks of attorneys, title companies, escrow companies and mobile notaries participating in residential mortgage loan closings.

• Review and verify current state licensing for each service provider, perform risk checks, review submitted legal questionnaires and other applicable documents. Make decision to issue approval or escalate to legal and management.
• Provide application technical support to service providers that need assistance with completing applications.
• Review loan documents such as wiring instructions, closing protection letters, title commitments and closing disclosures that are uploaded to loan files to ensure service provider accounts match application information and ensure that data is correctly entered in each applicable field before approving.
• Review appraiser and appraisal management company information entered in Encompass on occasion to ensure accuracy and completeness, clear appraisal alerts when necessary.

• Mortgage industry experience preferred
• Excellent oral and written communication skills required
• Outstanding organizational skills with a strong attention to detail and adherence to deadlines
• Must be computer literate with an advanced working knowledge of Microsoft Word and Excel
• Able to work independently and multi-task
• Efficient, able to prioritize work, and sense of urgency
• Problem solving by effectively researching and analyzing issues while demonstrating good judgment

Note: This position may not be limited to the functions and requirements outlined above, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the functions or requirements of this position.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

EOE/M/F/D/V. Drug-free workplace.

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