Director Digital Identity

Position:  Director Digital Identity

Location:  Remote

Compensation:  Starting at 190K, DOE

Position Summary:

The Director of Digital Identity is responsible for managing the implementation and operation of the enterprise Identity & Trust program. This role ensures alignment with business objectives, regulatory requirements, and the organization’s risk posture while advancing identity capabilities to protect against emerging threats and improve user experience. Partnering with the CISO, technology teams, and business stakeholders, the Director translates digital identity needs into actionable solutions that enable the business and strengthen enterprise security.

Disclaimer:  Identity Verification checks are in place throughout the Candidate journey to prevent candidate fraud.

Strategy & Leadership

• Execute enterprise IAM and CIAM strategies, incorporating Zero Trust, passwordless authentication, adaptive access, FIDO2, and emerging identity models.
• Partner with technology and business leaders to align identity initiatives with organizational priorities.
• Lead, mentor, and develop a high-performing IAM team—including engineers, analysts, and architects—fostering a culture of collaboration, technical excellence, and innovation.

Program Ownership

• Manage delivery and daily operations of IAM/CIAM platforms, including SSO, MFA, PAM, IGA, API-based authentication, and directory services across cloud, hybrid, and on-prem environments.
• Maintain governance frameworks for certifications, regulatory compliance, and internal security policies.
• Drive automation, efficiency, and user experience improvements while enhancing detection and response capabilities.

Risk & Resilience

• Integrate ITDR capabilities to identify and respond to identity-based threats.
• Govern non-human identities—including service accounts, APIs, bots, and workloads—through lifecycle management, least privilege, and monitoring.
• Support policy and guardrail development for emerging AI-driven (agentic) identities.

Stakeholder Engagement

• Provide regular updates and clear reporting on identity risk, program performance, and investment needs to senior leadership.
• Support executive and audit reviews with roadmaps, architecture documentation, and compliance reporting.
• Act as a subject matter expert on digital identity across the enterprise.

Operational Excellence

• Lead enterprise response and remediation for identity-related incidents.
• Ensure operational coverage and workforce planning to meet enterprise demands.
• Stay current on emerging technologies, regulations, and industry trends, applying them to strengthen the identity program.

• Proven experience leading enterprise identity programs in large, complex environments.
• Success in building and managing technical teams in dynamic settings.
• Strong knowledge of IAM maturity models, regulatory requirements, and security frameworks.
• Hands-on expertise with IAM/CIAM platforms and technologies, including SSO, MFA, PAM, IGA, OAuth, SAML, FIDO2, passwordless, and adaptive authentication.
• In-depth knowledge of Microsoft Entra ID, AWS IAM, Active Directory, and related directory/authentication services.
• Experience with IAM vendors (e.g., Ping Identity, Okta, modern IGA platforms, ITDR solutions).
• Understanding of CIAM features such as consent management, adaptive access, and privacy controls.
• Strong communication and leadership skills, with the ability to collaborate across all organizational levels.
• Strong project management and organizational skills, with a track record of delivering results under pressure.

Education, Experience & Certification:

• Bachelor’s Degree in Cybersecurity, Computer Science, Information Technology, Business, or equivalent experience.
• 10+ years of experience in cybersecurity or IT, with 7+ years focused on IAM/CIAM.
• 5+ years leading technical teams and managing projects in identity/security.
• Experience with leading IAM/CIAM and IGA platforms (Ping, Okta, Entra ID, SailPoint, Saviynt, etc.).
• Relevant certifications a plus (CIAM, CIMP, CAMS, CIGE, CISSP, CISM).
• Experience in mortgage or financial services industry preferred.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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